Welcome!

Mission Statement

We continually strive to provide our patients with excellent medical and surgical care and remain committed to focus on both the needs of the pets and our clients.  Our goal is to treat every patient and client with honesty, professionalism and compassion.

In an effort to provide quality care to our patients while minimizing the risk of transferring disease person-to-person, we are continuing to operate as a "curbside" service. We ask that all owners remain outside the building in their cars while we bring the pet into the building for examination and services.

When you arrive for your appointment:

• Please park in our west parking lot (by the brick building) in a designated spot with a sign
• Follow the instructions on the sign (call us, tell us your sign number etc).
• A technician or vet assistant will take your pet's history over the phone and then come outside to retrieve your pet.
• Physical examination findings will be communicated via telephone, email or printed report cards.

For clients needing medication, preventives, or prescription food:

• Please call us in advance to ensure we have the product you need and so that we can prepare it before you arrive.
• Call us when you are in the west parking lot, tell us your sign number, and we will bring your product to your car.
• All payments will need to be made by credit/debit card on the telephone. We will not accept cash or checks during this time.

For clients in the "Free Vaccines for Life" program:

• We are going to grant an extension to all Free Vaccines for Life patients that came due during our modified appointment schedule (March through June).
• Please call us if your have any concerns about your pet's Free Vaccines for Life status.

We thank you in advance for your understanding during this unprecedented time. We hope to continue serving our great patients and clients in a way that helps protect public health and reduces the spread of disease.

Our hours are: 
Monday, Wednesday, Friday  7:30a-6:00p
Tuesday & Thursday  7:30a-6:00p
Saturday  Closed 

Open for doctors hours the last Saturday of the month from 9a-1p

Please browse our website to learn more about our Veterinary Hospital and the services we provide for companion animals in Grand Rapids and the surrounding areas. Read information in our Pet Library, view videos and request appointments.  Please call our office today at (616)538-2470 for all your pet health care needs.