Welcome!

Mission Statement

We continually strive to provide our patients with excellent medical and surgical care and remain committed to focus on both the needs of the pets and our clients.  Our goal is to treat every patient and client with honesty, professionalism and compassion.

As of November 2022, we are offering the choice of in-person (up to two people in the building) or curbside for doctor appointments. Masks are optional. All technician appointments (nail trims, blood draws for heartworm checks, and similar) are still being done as curbside appointments. 

When you arrive for your appointment:

• Please park in our west parking lot (by the brick building) in a designated spot with a sign
• Follow the instructions on the sign (call us, tell us your sign number etc).
• A technician or vet assistant will take your pet's history over the phone.
• For in-person appointments, the technician or vet assistant will direct you when to bring you and your pet inside the building.
• For curbside appointments, the technician or vet assistant will direct you when to bring your pet to the door. 
• Physical examination findings will be communicated in person, via telephone, email or printed report cards.

For clients needing medication, preventives, or prescription food:

• Please call us in advance to ensure we have the product you need and so that we can prepare it before you arrive.
• Call us when you are in the west parking lot, tell us your sign number, and we will bring your product to your car.
• All payments will need to be made at time of service or picking up items. We accept cash, check, credit/debit card, and care credit.

We thank you in advance for your understanding.

Our hours are: 

Monday, Wednesday, Friday  7:30a-6:00p
Tuesday & Thursday  7:30a-6:00p
Saturday  Closed 

Open for doctors hours the last Saturday of the month from 9a-1p

Please browse our website to learn more about our Veterinary Hospital and the services we provide for companion animals in Grand Rapids and the surrounding areas. Read information in our Pet Library, view videos and request appointments.  Please call our office today at (616)538-2470 for all your pet health care needs.